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Privacy Policy

Last updated: July 21, 2026

This Privacy Policy describes the policies and procedures for the collection, use and disclosure of your information when you use the Service, and outlines your privacy rights and how the law protects you.

We use your Personal Data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words whose initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account — a unique account created for you to access our Service or parts of our Service.
  • Company — Cloudrivers, located at Av. Winston Churchill No. 95, Torre Empresarial Blue Mall, Piso 23, Santo Domingo, Rep. Dominicana.
  • Cookies — small files placed on your device containing details of your browsing history.
  • Country — Dominican Republic.
  • Device — any device that can access the Service, such as a computer, cellphone or tablet.
  • Personal Data — any information relating to an identified or identifiable individual.
  • Service — the Website.
  • Service Provider — any natural or legal person who processes data on behalf of the Company.
  • Usage Data — data collected automatically, generated by the use of the Service or from the Service infrastructure itself.
  • Website — Cloudrivers, accessible at https://www.cloudrivers.io
  • You — the individual or entity accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected — Personal Data

While using our Service, we may ask you to provide certain personally identifiable information, including but not limited to:

  • Email address
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service. It may include your device's Internet Protocol address (IP address), browser type and version, the pages you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Service by or through a mobile device, we may collect the type of mobile device you use, its unique ID, its IP address, its operating system and the type of mobile browser you use.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on our Service and store certain information. Technologies used include beacons, tags and scripts.

  • Cookies or Browser Cookies — you can instruct your browser to refuse all Cookies, though some parts of the Service may not function without them.
  • Flash Cookies — certain features may use locally stored objects to collect preferences or activity. These are not managed by standard browser settings.
  • Web Beacons — small electronic files that let us count users who have visited pages or opened emails and gather related statistics.

We use both Session Cookies (necessary/essential, for authentication and fraud prevention), Notice Acceptance Cookies (to identify whether users accepted cookie use), and Functionality Cookies (to remember choices such as login details or language preference).

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain the Service, including monitoring its usage.
  • To manage your account and registration as a user.
  • To perform contracts for products or services you have purchased.
  • To contact you by email, telephone, SMS or push notifications regarding updates or security information.
  • To provide news, special offers and general information about similar goods, services and events (unless you have opted out).
  • To manage your requests.
  • To evaluate mergers, divestitures, restructuring or asset transfers.
  • For data analysis, identifying usage trends and improving the Service and your experience.

Sharing Your Personal Information

We may share your personal information with Service Providers, with affiliates and business partners, during business transactions (mergers, financing or acquisitions), with other users when you interact in public areas, and for any other purpose with your consent.

Retention of Your Personal Data

The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, and to the extent necessary to comply with legal obligations, resolve disputes and enforce our agreements and policies. Usage Data is generally retained for a shorter period.

Transfer of Your Personal Data

Your information may be transferred to — and maintained on — computers located outside of your jurisdiction, where data protection laws may differ. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. The Company will take all steps reasonably necessary to ensure that your data is treated securely.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.

Other Legal Requirements

The Company may disclose your Personal Data in the good-faith belief that such action is necessary to comply with a legal obligation, protect the rights or property of the Company, prevent or investigate possible wrongdoing, protect the personal safety of users or the public, and protect against legal liability.

Security of Your Personal Data

The security of your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under 13 without verification of parental consent, we take steps to remove that information from our servers.

Links to Other Websites

Our Service may contain links to other websites that are not operated by us. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Changes are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, you can contact us: